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Globester Complaint - airline scam
Globester Complaint

Globester Complaint


airline scam

This was the worst experience ever. I was purchasing an airline ticket and I could not understand the accent of the customer service person. For this reason, the flight was confirmed out of the incorrect airport. However, when I immediately told them it was a mistake , they said I had to pay $100 cancel fee. Globester lied and said this was airline policy. Globester said they called the airline and this was their policy. However, when I called the airline, they said this is not their policy. They are not affliated with the airline even though they claim to be. They are liars and are rude. I looked at my credit card statement and they charged me not only the $100 cancel fee but an extra $180. They would not refund this amount even though they said they would. I have been calling customer service approximately eight times over the past four weeks. Also, I e-mailed the customer support line. I have not received any feedback. They also say that there is no manager available each time I call. They also do not appear to have an address. This is definitely a scam. I would advise anyone not to go through this company. I want my money back. They owe me $180.

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