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Globester Complaint - Unhonest and poor customer support
Globester Complaint

Globester Complaint

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Unhonest and poor customer support


I booked an airline ticket on their website, and received confirmation email. Next day, they sent me another email and accused that the airline company had sent them an incorrect quote and pumped up $100 more plus the transaction fee for using credit card. I gave them permission to complete the transaction. And they charged even more on my credit card for no reason. I emailed them and they just ignored it. On the return trip, there was a conflict with my flight, I emailed them for assisting and ... no surprise there was no help from them at all. "you need to contact the airline" that was all I got.

I had to call my credit card company to dispute the extra charge and fought my way back to the US.

It was a miserable experience that I had with this company. It was my first time and also the last time that I had business with them.


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