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Globester Complaint - Globestar
Globester Complaint

Globester Complaint

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Globestar


I booked a flight for a couple and specifically asked for the seats to be together, booked a rental car to be picked up at the airport and dropped off at the airport and on top that added insurance. My clients never sat together on the flights going or coming and the rental car company was not at the airport. When I called back to speak with a supervisor or manager, I was placed on hold for 12 minutes until their line hung up. Twice this happened with no call back.


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Comments


globestersupport says: (3 years ago)
 0
Dear Customer,

Greetings from Globester.com!

We sincerely apologize for the inconvenience caused. We request you to provide us with your booking order number so as we may check for the issues faced by our mutual customer. Further, we'd like to inform you that we have made your booking but the services are operated by another company. Hence, we can only request them to investigate the issue and revert accordingly. Please feel free to contact us at our customer service (1-888-206-2080) or write in to support@globester.com.

Thank You,
Marvin
Globester Support
One World! One Life! Travel!




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