Globester Reviews and Complaints

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Globester Reviews

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  • Outrageous charge for booking a trip to England for me



    When I attempted to book a trip to England through Globester, they connected me with a company called TravelDesk which scammed me royally. They charged me $400 for making the phone call booking me on Norwegian Air!! My credit card company did their best to fight this charge, which they agreed with me was outrageous, but Globester claimed they can charge anything they like for booking a customer on a flight. A reasonable charge for this service would be $25. Unless I get a $375 refund from Globester, I will do my utmost to warn potential travelers against using Globester or TravelDesk,... More...
    (Travel)
    englishangela's Picture   englishangela    0 Comments   Comments
  • airline scam



    This was the worst experience ever. I was purchasing an airline ticket and I could not understand the accent of the customer service person. For this reason, the flight was confirmed out of the incorrect airport. However, when I immediately told them it was a mistake , they said I had to pay $100 cancel fee. Globester lied and said this was airline policy. Globester said they called the airline and this was their policy. However, when I called the airline, they said this is not their policy. They are not affliated with the airline even though they claim to be. They are liars and are rude. I... More...
    (Airline)
    Ruthella's Picture   Ruthella    1 Comments   Comments
  • Absolutely best customer service!! Booking 96068



    Dear customer, We have checked the complaint relating this booking and we confirmed that our agent advised you the fare difference ,airline penalty to make the changes. You were not agreed to pay the additional money. Its an Airline ticket and we have to abide airline guidelines,rules to make any kind of changes once ticket is issued. Please feel free to contact our support team at 888-206-2080 or write to us on support@travelerdesk.com. Regards, Peter kane More...
    (Airline)
    GlobSupport's Picture   GlobSupport    0 Comments   Comments
  • Globester switch and bait



    I was trying to purchase airline tickets for my daughter and a friend and purchasing airline tickets through this company was probably the worst experience I have ever had. First thing is that they lie on their advertisement about the rates. You can actually go to the airlines website and get a better rate. They hadn't even processed my order that when I threatened to cancel because of their higher rate I was told there would be a $100 cancellation fee. I then proceeded by telling them that I did not want my daughter to have a lengthy layover so they sent me an itinerary where she... More...
    (Airline)
    howie200018's Picture   howie200018    0 Comments   Comments
  • Absolutely ridiculous customer service



    I attempted to change my reservation knowing that there would be some sort of fee associated with it. They told me it was going to cost $438 to change my reservation! That is the price of the ticket! I told them that that is ridiculous and they told me there is a flat $200 fee to change the ticket which is pretty steep in my book, and that the $238 was the additional cost for the flights, but when i look up the cost of the flights on their website they are the same price as what I originally paid. When I asked to speak to their supervisor and was trying to ask him about the additional $238... More...
    (Airline)
  • Globster airline ticket



    I tried to buy airline ticket from Globster but they wanted me to send a picture of my drivers license and both sides of my credit card. My husband called AMX while I was on the phone with Globster. AMX said do not send that and when I told Globster they said they were going to charge me anyway and refused to send the ticket. I challenged the charge and won. Then Globster popped up on my credit report as two amounts in collection. This has ruined my credit score. And- they never sent the ticket. What can I do? More...
    (Airline)
    KREED's Picture   KREED    0 Comments   Comments
  • They cancel my reservation



    I purchase a ticket from globester booking code 90791 to go from Miami to Greece I got to the airport and I had no reservation I called the company and she’s telling me with call you to confirm you do not answer the phone so we cancel your flight and we refund your money. Here I am Christmas eve standing in the Miami airport. This is a joke the worst experience in my life More...
    (Airline)
  • Business Class tickets that AREN'T



    I made a request for Business class tickets to Hawaii. My receipt shows Cabin Class: Business Class. When I contacted the airlines for seat assignments I was given coach seats. When I contacted Globster again they said I had booked the tickets on line and they clearly showed the only part of my ticket that is business class is from one Island to the other--not the other 15 hours of the trip! That is garbage! My request was clear! Their disclaimer was not!!! I paid more for these tickets than if I had gone directly to the airlines! This is fraud clear and simple~! More...
    (Travel)
    putoutgrandma's Picture   putoutgrandma    0 Comments   Comments
  • Terrible company and customer service. Holding me and my credit ransom!



    Terrible company and customer service. They have now hit my credit report and are holding me ransom. In short, I was in an airport without a flight. I called a number to get a ticket and experienced some bullying for my information. It was a bad day to travel and many flights were cancelled. I needed to make it to my destination and they said there was one seat remaining at an exorbitant price (over $900). I finally relented after they refused to let me check directly with the airline. I immediately talked with the airline and found that they had many seats available for a price around... More...
    (Travel)
    antigravity13's Picture   antigravity13    2 Comments   Comments
  • Globester and their lack of integrity



    Globster is one of the worse companies I have ever had the misfortune of dealing with. In December I was flying Southwest to Oakland from SLC. My flight was cancelled due to weather. Out of desperation I called this company (?) to book me an alternate flight for my wife and I. They booked my on an alternate flight with Delta which was also subsequently cancelled for the same reason but charged me $960.00 for the privilege. A few days later I called for a refund and after speaking to 5 different people who continued to promise me a refund, Nothing happened. After two weeks and more... More...
    (Travel)
    casey19's Picture   casey19    1 Comments   Comments
  • Globestar



    I booked a flight for a couple and specifically asked for the seats to be together, booked a rental car to be picked up at the airport and dropped off at the airport and on top that added insurance. My clients never sat together on the flights going or coming and the rental car company was not at the airport. When I called back to speak with a supervisor or manager, I was placed on hold for 12 minutes until their line hung up. Twice this happened with no call back. More...
    (Airline)
    shamellefaire's Picture   shamellefaire    2 Comments   Comments
  • Complete CROOKS



    Do not use these crooks. They masquerade as Hawaiian Airlines, and sell you tickets on a different airline, we did not get as far as paying for the flight before I smelt a rat and told them to cancel it. They tried to charge my credit card for over $3000 for nothing. Unhelpful , unfriendly crooks DO NOT USE More...
    (Travel)
    Gazzavc's Picture   Gazzavc    1 Comments   Comments
  • GLOBSTER is a fraudulant company. BEWARE!



    They masquerade as AIR CANADA RESERVATIONS on google and even answered AIR CANADA when I accidentally called them during Toronto flight cancellations. They told me the only seats left were two business class tickets for $1015 US each. (all flights out of toronto had bee cancelled and thousands of stranded passengers looking for seats) I booked them. Flight was cancelled so went to AC and they said the tickets were ECONOMY and only worth $750 each. I checked my VISA statement and GLOBSTER charged us $1015. I am reporting them to GOOGLE, REVENUE CANADA, the RCMP, VISA and the BBB. They... More...
    (Travel)
    rileyp's Picture   rileyp    1 Comments   Comments
  • fraud



    worst customer.ee reps ever..total scam.bill u for services not provided and then plays games with your funds.promised flights that delayed me two days.never really booked my flights but billed card for 42$.and now they conveniently can't find that transaction.fraud rippoff.and they all sound foriegn.this is what s going on in America????horrible company More...
    (Airline)
  • ruined my engagement weekend



    On Sep 19, i had purchased an airline ticket for NYC, leaving on the 21 of Sept to surprise my fiancee. When i had arrived to the airport for my flight on the 21, i was told by AA agent at the counter that my reservation doesnt exis aymore. At the airport, i had contacted globester by phone and I was told by agent Frank that I ( myself) cancelled the flight. Since my time was running out, I asked to speak to his supervisor (( Gustin). I was informed my his supervisor that the reservation has been cancelled by someone ( completely diff. than what i told by the other agent) His supervisor... More...
    (Travel)
    samamare's Picture   samamare    2 Comments   Comments
  • Globester has horrible customer service and tried to scam me



    I tried to purchase a ticket for my mother to fly out of Las Vegas into Atlanta. My ticket was cancelled with no notice. I spoke to a supervisor to find out why and he told me that someone tried to contact me to verify that my information was correct. I told him I did not receive any calls or voice mail messages from this company. He proceeded to tell me that someone also sent me a email which I did not receive. I ask him to forward the email that they claim they sent with the date showing me that some one tried to contact me. He agreed to forward me the email but once I received the email... More...
    (Airline)
    Natoya's Picture   Natoya    1 Comments   Comments
  • Globester will ROB you blind and never return your call!!!



    I have never in my life experienced something so unbelievable! Honestly! I was trying to book my wedding and honeymoon in St. Lucia at a Sandals which the tickets are non refundable. I typed in Delta Airlines on my google phone and the number that popped up so I thought. Even the web address said deltaflights.com next to the number. They never corrected me once that they weren't delta. I say this because i mentioned to them how i was having trouble booking on the Delta website. It took forever to give them all my info due to the language barrier. Once booked they sent me an email while... More...
    (Airline)
    bbburian903's Picture   bbburian903    2 Comments   Comments
  • Globester review



    I booked a flight online with them and the day after received an email telling me the flight couldn't be booked and to call them to rebook so I called and they tried to book another flight for 170.00 more. It was a SCAM from the beginning in my opinion! The man I talked to after I turned it down asked how much I was willing to spend and when I told him not much more than the first price he said okay goodbye. Very unprofessional, very unsatisfied. Please don't waste your time! More...
    (Airline)
    Iblveinyou's Picture   Iblveinyou    1 Comments   Comments
  • 4E4VD2



    Made reservation and received confirmation. Received an email the following day stating that the initial reservation is not available and you found a different flight for $50.00 more - NOT ACCEPTABLE. I need to cancel reservation so I can book elsewhere but I cannot reach anyone! Have left messages and have called several times. I NEED SOMEONE TO CALL ME BACK ASAP!!!! More...
    (Airline)
  • Globester - THE WORST TRAVEL CONSOLIDATOR



    Never Again. YOU ARE THE WORST TRAVEL CONSOLIDATOR I booked air travel and a hotel room in Aruba through Globester . Viewing my online credit card statement, I saw where I was charged twice for the hotel, from two travel agencies I had never contacted, TSP Travel and LBF Travel. All reservations were made through Globester. Not exaggerating, I called Globester customer service every day for 9 days to get it straightened out. Their call center is obviously in India and it is nearly impossible to interpret their English. I was told a different story all 9 times, sometimes referred to TSP or... More...
    (Travel)
  • happy customer



    I recently used globester to book a flight from Chicago to Dallas. The price was affordable. After booking the flight, I read numerous reviews from unsatisfied customers. I was worried everyday. To my surprise, I didn't have any trouble what so ever. Everything was legitimate. This was my first time using a travel agency. I had a fantastic weekend and I enjoyed my birthday without any airline problems . More...
    (Airline)
    shawnte's Picture   shawnte    1 Comments   Comments
  • Avoid: Company of Questionable Integrity



    This review has been resolved or replied to by this company. I too found myself being asked for passport copies, a copy of my credit cards as I booked a European summer vacation. Having done this many times with both Travelocity, Orbitz I was astounded and lead to be concerned cancelling my reservation.Despite the fact that there is no airline charge (I called the airline directly), they are now charging me $400. I can not believe this a legitimate company and would suggest they be avoided for the above more professional agents. Incidentally there price was higher than both of the above for the same trip. More...
    (Travel)
    ilromano's Picture   ilromano    1 Comments   Comments
  • Unprofessional Service



    This review has been resolved or replied to by this company. Two month after the booking, the company requested information for the card of my friend I used for the payment. They asked for authorization form, colour photocopy of both sides of the credit card, a valid US driver%u2019s license and passport page showing photograph and signature. What kind of service would ask for such my private information at once? But alright, we did the form and a copy of a state ID. Send it to them three days later, and got a reply that it is too late now, and my booking is no longer valid. Good for me, I still have time to book another flight, but never again I... More...
    (Airline)
    alenana's Picture   alenana    1 Comments   Comments
  • Globester Consumer complaint



    I booked a round trip flight from LaGuardia to Myrtle Beach back in late January through Globester. Upon booking, I received an email saying I was successfully booked. The email also asked me to call the Globester customer service number and confirm over the phone my booking. I was puzzled why I had to call to confirm after already receiving and email saying I was confirmed, but I did it anyway. When the "customer service representative" answered it sounded like she as in her kitchen and there were babies crying in the background. I was told by the woman, I was confirmed.... More...
    (Travel)
    glenntv's Picture   glenntv    1 Comments   Comments
  • RUINED MY BIRTHDAY



    This review has been resolved or replied to by this company. WORST COMPANY EVER. SOME RANDOM PEOPLE FROM INDIA WORK THIS, BOOKED MY FLIGHT (OR AT LEAST I THOUGHT) GOT CONFORMATION FROM THEM, MONTH LATER A FEW DAYS BEFORE MY TRIP LOOKED INTO IT WITH THE ACTUAL AIRLINE, I WAS ONLY REGISTERED. CONTACTED GLOBESTER THEY NOW INFORM ME THAT MY FLIGHT WAS UNABLE TO CONFIRM "EVEN WITH THE BEST OF THEIR EFFORTS" SO MY BIRTHDAY WEEKEND TO SEE MY BEST FRIEND IS RUINED. I HAVE NEVER HATED SOMEONE SO MUCH NEVER USE THIS SITE OR YOU WILL REGRET IT More...
    (Travel)
    ABIGFUCKYOU's Picture   ABIGFUCKYOU    1 Comments   Comments
  • Atrocious Customer Service and Ridiculous Fees!



    Oh my God! This tops my list of worst online "discount" travel companies, along with Orbitz. Just spent the better part of the day attempting to cancel travel reservations due to a death in the family and the representatives were both insensitive and completely unwilling to waive any cancellation fees - even though the airline had waived their fees. Was repeatedly placed on hold and was shuffled from one agent to the next. My ordeal was made even more difficult because the agents couldn't even speak fluent English. The irony is that, as we later learned, had we originally... More...
    (Airline)
    hsimon2012's Picture   hsimon2012    1 Comments   Comments
  • Poor customer Service And Website Issues



    Tried purchasing tickets. Page timed out the first three times I tried to purchase them. When I finally was able to put my information in without it timing out, it went through processing then stated the ones I was trying to purchase were sold out. The alternate they then offered was 5 times the cost of the ones I was trying to buy. When I called for help - someone from India answered so they were too difficult to understand. They took down some information said they'd call back to help book it and I've never heard back. Luckily, I found some through another website for... More...
    (Airline)
    Rika2006's Picture   Rika2006    1 Comments   Comments
  • Booking a Flight



    I just booked a flight for my elderly mother to and from Sarasota, Florida. I received an email confirmation, but was not allowed to choose a seat when I had just done so for myself with United directly. Then I received a call from them early this morning, asking me to call back to confirm. Within minutes, I have called back 3 times - "Closed!" at 8:30 a.m.! I should have known when I scrolled down through the state listings and found "Indiana" typed "Indiania!" More...
    (Travel)
    egingeri's Picture   egingeri    1 Comments   Comments
  • GLOBESTER DOUBLE CHARGE-HORRIBLE CUSTOMER SERVICE



    This review has been resolved or replied to by this company. Never Again. I booked air travel and a hotel room in Aruba through Globester. Viewing my online credit card statement, I saw where I was charged twice for the hotel, from two travel agencies I had never contacted, TSP Travel and LBF Travel. All reservations were made through Globester. Not exaggerating, I called Globester customer service every day for 9 days to get it straightened out. Their call center is obviously in India and it is nearly impossible to interpret their English. I was told a different story all 9 times, sometimes referred to TSP or LBF, sometimes the rep would act... More...
    (Travel)
    PALALT's Picture   PALALT    1 Comments   Comments
  • Globester



    Service is good and agents are helpful. However, it is difficult to get through to the agent who booked your travels sometimes because the service seems busy and rushed, they should add more agents. They accept payment for any service through any payment method which is a big plus compare to other travel websites. Prices are fair though cannot match that on expedia.com. The website design is very clean and uncluttered and it is a breeze to check flights. Also, try the mobile app for flight bookings. Overall Recommended More...
    (Airline)
    Roger111's Picture   Roger111    0 Comments   Comments
  • 5WB6QP



    i did what was asked for me to confirm the ticket last Friday 3/23/12, but i have not received any call back. when i called yesterday BNY told me that there was an issue with the flight 9w which he stated was Pune to Mumbai even though till that date everything was showing confirmed, except that a ticket was not issued yet, but when i checked today the Bangalore to Pune is not showing up. I AM VERY CONCERNED. Bny said he would call me at 8:40AM, 3/26/12. i am still waiting for the call. Please advise. i have a sick child that we are travelling with and cannot risk any compromises in the... More...
    (Travel)
  • Change of Flights When Overseas



    Dear Trangnguyen8485, We would like to thank you to use Globester for your Travel Plans. It is very unfortunate that you had a poor experience with us. We are continually trying to provide the best customer service possible to our customers. Given the airline system prices millions of itineraries, it sometimes excludes taxes most notably fuel surcharges as the fuel prices fluctuates. Secondly when multiple airlines are part of the itinerary they expect other airline to add the fuel surcharges which creates such pricing anomalies. We have clearly listed in our terms and conditions... More...
    (Travel)
    GlobSupport's Picture   GlobSupport    0 Comments   Comments
  • Re: Flight



    Dear Shermhead, We sincerely apologize for any inconvenience caused to you. We checked in on your issue with our internal records. We do not sell international tickets within 72 hours departure mostly to avoid credit card fraud. Secondly, we work with multiple sources to find the best prices for our customers. In this case, we did issue your ticket after everything was verified. Kindly note that there is a lot of credit card fraud in international travel mostly in cases when the travel is booked within 24 hours. Our extra precaution is mostly for the safety of our customers. We... More...
    (Airline)
    GlobSupport's Picture   GlobSupport    0 Comments   Comments
  • Unhonest and poor customer support



    I booked an airline ticket on their website, and received confirmation email. Next day, they sent me another email and accused that the airline company had sent them an incorrect quote and pumped up $100 more plus the transaction fee for using credit card. I gave them permission to complete the transaction. And they charged even more on my credit card for no reason. I emailed them and they just ignored it. On the return trip, there was a conflict with my flight, I emailed them for assisting and ... no surprise there was no help from them at all. "you need to contact the airline"... More...
    (Airline)
  • Flight



    At 3pm I submitted an order for a flight from D.C. to Saigon for the next day. After promptly sending them the scanned information they requested and confirmed that everything was okay by 4pm, did not hear from them. Its 10:16 now and furious because I do not know weather or not I have a flight in the morning or not. Seriously garbage company, pay a little more and get a real ticket from a serious company. More...
    (Travel)
    shermhead's Picture   shermhead    1 Comments   Comments
  • Kindly contact Globester customer service



    Dear Peelia, We apologize for the inconvenience. Unfortunately we are unable to find any communications (voice mail or email) from you to Customer service regarding this issue. Kindly forward your reference code, order number, phone number, email address and the name of the travelers for us to look into the issue you have mentioned. Kindly note that the charges are made at the time of booking and we can not do any changes to the charged amounts as the charge is made by the airline system. Furthermore, as soon as Purchase Button is clicked, system sends an email showing exact number... More...
    (Travel)
    GlobSupport's Picture   GlobSupport    0 Comments   Comments
  • Globester



    this company has stolen money from me without my authorization.. they took off charges because they charged me the wrong amount (charged about $150 extra)the charges disappeared for almost a week and a half.. so i called and left a voicemail and no reply... then after i dont know how long they reappeared but this time.. they didnt book all my flights.. so i wanted to just cancel everything with them but no of course thats not an option.. so instead of 8 tickets i only got 5.. apparently this company is really bad with numbers.. More...
    (Travel)
    peelia's Picture   peelia    1 Comments   Comments
  • Experience is good



    It was my first airline ticket purchase from Globester.com. Considering a number of complains I have read on several websites it was uneasy decision. But the price was tempting and reasonable. My motivation was that mostly people write complaints rather then good reviews. So I bought a ticket and have no regrets. The conformation was prompt. As far as seats reservation is concern for some one, it may be done on the websites of carriers with little more time but no problem. Usually when people check in with the airline they choose the seats. So I had good experience with this company and... More...
    (Travel)
    val1's Picture   val1    0 Comments   Comments
  • displeased



    This company is awful...they continue to take and additional $1 out of my account daily for whatever reason...i will report them to the BBB and try and get this resolved....I entered my address and phone number and when i printed my itenerary it had another address and phone number, they said they changed it and then i received an email stating it could not be changed...I had to purchase a specific seat because they don't give you an option to select a seat...they have taken an additional $30.75 out of my account....very displeased and will never use them again for anything More...
    (Airline)
    WTF123's Picture   WTF123    1 Comments   Comments
  • A Real Experience



    I was buying a airplane ticket towards southeast Asia from JFK. At first I was very worried and skeptical about them asking me for credit card authorization form because I have never been asked to do so in my life. I started reading reviews which led me to this site. I started reading bad reviews of Globester and was reluctant to order a ticket from them after reading all the reviews. I called them and emailed them but they didn't get back to me until the end of the day. I was skeptical and unconfident to buy a ticket from them by that point. I asked them about Credid Card... More...
    (Airline)
  • Refund



    I'm one of your customer.i bought a ticket on line from globester which had a two way flight on 01.10.10 from Denver to New york then to Geneve(switzerland)& on 02.09.10 from Geneve(Swizerland)- Zurich(swizerland)to Chicago & atlast to denver.after i made my first trip from Denver to New york . i had to take another one from New york to Geneve.the flight was under swiss air lines .atlast they told me they don't have an agreement to use Mid-West ticket.hence they told me to buy a ticket or they would cancelled my flight incase of the problem on my family live in Swiss i had... More...
    (Airline)
  • Globester Support Response: confirm your flight everyday!!



    Globester Support Response: confirm your flight everyday!! As discussed over the phone that airlines rule apply when you are a NO-SHOW on a flight. You can still get part of the money back by paying the cancellation penalty, as we were able to talk to the airline before they changed the status from Open to NO-SHOW. Please note that we will not be able to help refund any money in case that status is changed. In case you still want the part of the money back, please send us the authorization, otherwise you will loose all the money. We have helped you every step of the way and very sad... More...
    (Airline)
    GlobSupport's Picture   GlobSupport    0 Comments   Comments
  • confirm your flight everyday!!



    We have used globester many many times. Either to fly family or friends to visit us or if family travels elsewhere they have always asked us to make the reservations for them. My son a US Marine also has used them often to fly from Japan to Ohio and from Japan to Kansas. On a few occasions we have had a few problems with this company, They made arrangements emailed us and then canceled the flight and reschedled the flight on a different date. At first I thought we had just mixed the date and times up BUT!!!! After this happened twice and After calling the airlines and being on the phone... More...
    (Airline)
    uknowwhoiam65's Picture   uknowwhoiam65    2 Comments   Comments
  • Important Update: Globester Customer



    Here is John's response in the post below. He did not see the emails as they went to his spam folder. We value our customers and help the best we can. Regards, Globester Support johnfrench says: (4 days ago) 0 Based on my experience, if you value customer service, you can have confidence in Globester. johnfrench says: (4 days ago) 0 Important Update: I received a call this evening from Globester, and am now convinced they did the right thing, although I was not aware. Not sure why I didn't receive the email, but Globester actually went beyond the call to help me... More...
    (Airline)
    GlobSupport's Picture   GlobSupport    0 Comments   Comments

Globester Reviews By Product


Globester Comments


AFERNANDES says: (5 years ago)
 0
BNY THIS IS ANTHONY FERNANDES i WANT MY RETURN TICKET CHANGED TO 12TH JAN 2013 INSTEAD OF 16TH JAN RETURNING FROM GOA TO DOHA AND DOHA TO HOUSTON TX ON THE 12TH OF JAN 2013.THANK YOU.



dreadful says: (7 years ago)
 0
I am nervous as can be! I've been trying to reach these folks and unfortunalty I'm the one who made the mistake with booking. SO as soon as I've noticed the mistake I promptly called Globster left a few messages and was only replied to via e-mail. Reading these horrible reviews I am so nervous to miss my flight, be out about 1,000 dollars. If I'd only seen these reviews first as I believe them to be true, I'd of gone with another agent instead trying to save "peanuts" which is comparable to what I might end up losing. Be Aware, go somewhere else!



Hollyhuntington says: (9 years ago)
 -1
I have bought tickets using Globester couple of times. The travel was uneventful, customer service pleasant & prompt. I would recommend them to anybody.




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