Globester Complaint
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Terrible company and customer service. Holding me and my credit ransom!
Terrible company and customer service. They have now hit my credit report and are holding me ransom.
In short, I was in an airport without a flight. I called a number to get a ticket and experienced some bullying for my information. It was a bad day to travel and many flights were cancelled. I needed to make it to my destination and they said there was one seat remaining at an exorbitant price (over $900). I finally relented after they refused to let me check directly with the airline. I immediately talked with the airline and found that they had many seats available for a price around $200. I immediately called the company back assuming that there had been a mistake but they told me it was too late and things had already been charged. I went back and forth with the vendor and finally asked my bank, Chase, to dispute the claim and they successfully disputed a couple months ago.
I then received a call from a collection agency today saying they had hit my credit. Interestingly, the associate explained that he has worked with MANY of these claims, actually he himself had been taken advantage of the same way.
They are holding us ransom and I am hoping someone can help us with this unfortunate situation.
In short, I was in an airport without a flight. I called a number to get a ticket and experienced some bullying for my information. It was a bad day to travel and many flights were cancelled. I needed to make it to my destination and they said there was one seat remaining at an exorbitant price (over $900). I finally relented after they refused to let me check directly with the airline. I immediately talked with the airline and found that they had many seats available for a price around $200. I immediately called the company back assuming that there had been a mistake but they told me it was too late and things had already been charged. I went back and forth with the vendor and finally asked my bank, Chase, to dispute the claim and they successfully disputed a couple months ago.
I then received a call from a collection agency today saying they had hit my credit. Interestingly, the associate explained that he has worked with MANY of these claims, actually he himself had been taken advantage of the same way.
They are holding us ransom and I am hoping someone can help us with this unfortunate situation.
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Please provide us with your booking order number so as we may check for the price which was quoted and booked. Please feel free to contact us at our customer service (1-888-206-2080) or write in to support@globester.com.
Thank You,
Marvin
Globester Support
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