Globester Complaint
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Globester and their lack of integrity - Reservations
Globster is one of the worse companies I have ever had the misfortune of dealing with. In December I was flying Southwest to Oakland from SLC. My flight was cancelled due to weather. Out of desperation I called this company (?) to book me an alternate flight for my wife and I. They booked my on an alternate flight with Delta which was also subsequently cancelled for the same reason but charged me $960.00 for the privilege. A few days later I called for a refund and after speaking to 5 different people who continued to promise me a refund, Nothing happened. After two weeks and more runarounds, I finallyI called my credit card company who cancelled the charge to me. Globster's response? They reported me to the three credit bureaus. Don't use these guys - total rip off.
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Review Rating: 1 out of 5
Reviewed By: casey19
Company: Globester
Product: Reservations
Date Added: 10 years ago
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Greetings from Globester.com!
We sincerely apologize for the inconvenience caused. We request you to provide us with your booking order number so as we may check regarding the refund of your booking. Please feel free to contact us at our customer service (1-888-206-2080) or write in to support@globester.com.
Thank You,
Marvin
Globester Support
One World! One Life! Travel!